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FinTechPros, a financial services company, faced challenges with their customer onboarding process. The extensive manual verification of customer documents resulted in a slow process, causing clients to lose interest and impacting the company’s customer acquisition goals.
Recruit sought to increase diversity in their hiring but encountered difficulties in attracting candidates from underrepresented groups. Their existing recruitment strategies were falling short in building the diverse and inclusive workforce they envisioned.
The Challenge:
Test your tech: Check your internet connection and ensure your video and audio work properly. Do a trial run with a friend or family member.
Choose the right platform: Ensure you have the correct software downloaded and are familiar with its features, such as screen sharing or muting.
Backup plan: Keep a backup device, such as a phone or tablet, ready in case of technical issues during the interview.
Prepare Your Technology
Before your virtual interview, make sure all your technology is working smoothly. This includes your computer, internet connection, webcam, microphone, and any platform (like Zoom, Google Meet, or Microsoft Teams) the interviewer will use. Technical issues can disrupt the interview and leave a negative impression.
Set Up a Professional Environment
Your surroundings say a lot about you during a virtual interview. A cluttered or distracting background can draw attention away from your skills and professionalism. Choose a quiet, well-lit space for the interview.
The Solution:
Neutral background: Sit in front of a plain wall or a tidy, professional-looking background. If this isn’t possible, consider using a virtual background.
Good lighting: Make sure your face is well-lit. Natural light works best, but a desk lamp can also help eliminate shadows.
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